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Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking
for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock
records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and
setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by
providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems
and associated services (eg Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. A Warehouse
Operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.
Outlined below are the essential knowledge, skills and behaviours that all Warehouse Operatives are required to demonstrate at level 2, regardless of
their occupational area.