Coronavirus update from NITAL:

Following advice from the Government we can confirm that the NITAL Training Centre will be closed to all students from Monday 23rd March 2020. Staff will also be working remotely so should you need to get in contact please call 07483 912256

Business & Marketing Apprentice


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£210 per week
Monday - Thursday 8:30am - 4:30pm Friday 8:30am - 4:00pm
Customer Service Practitioner
Duration of Apprenticeship:
18 months
Start Date:
Role Description

Role Description:

This is a fantastic opportunity to join a highly rated training provider to assist with tasks which are essential to the day-to-day running and promotion of the business.

As a busy Training Provider, we are looking to bing in a keen, motivated individual to provide essential support to the Business in the following areas:

  • Creating social media content and posting across all platforms (Facebook, Twitter, Instagram and Linked In
  • Manage and update the NITAL websire with blog posts and news stories
  • Update internal notice boards with relevant marketing materials
  • Create marketing materials such as posters / leaflets
  • Manage all new Apprenticeship Applications and update statics on applicants on a monthly basis
  • Responsible for the initial engagement with apprenticeship applicants
  • Arrange assessments for suitable candidates  
  • Account Management - Engage with our member companies
  • Responsible for monitoring NITAL online portfolio reviews, monthly reports to be sent to trainer/instructors for upcoming and missed reviews
  • Record monthly off the job from in centre and workplace documents and identify the gaps
  • Managing incoming emails
  • First point of contact for incoming calls - keep a high level of Customer Service
  • Archiving learner information
  • Managing learners files
  • Subcontractor document management
  • Managing the subcontractor online portfolio for learner reviews
  • Process learner achievement certificates
  • Attend open evenings and carees events when required 


Desired skills

You will need to be:

  • Computer literate
  • Able to plan your work load 
  • Prioritise 


Personal qualities

You should be able to:

  • Work to your initiative
  • Communicate in a good manner 
  • Be a fast learner 
  • Have a good understanding of the company 


Desired qualifications

GCSE Grade C / 4 or above in Maths, English and ICT. 

Future Prospects

Future Prospects:

We are continuously planning for the future and we are keen to bring in the right sort of individual to learn and develop within a particular area of our business.
Full training for role will be given along with future opportunities for development. 

About The Employer

About the Employer

Training Provider

Training Provider:

Training Provider:
Apprenticeship framework
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