I applied and obtained an apprenticeship with NITAL to do a Level 3 NVQ Diploma in Business and Administration. My role includes processing certificates, sending letters for interview and initial assessment, making posters/notice boards, managing incoming emails, answering the telephone, archiving information, filing, photocopying/laminating and helping with OneFile. I got a C and above in English and Maths so did not need to take the functional skills courses too however my apprenticeship requires an ICT grade and since I didn’t take it at school, I took it as a functional skill here at NITAL. I sat my ICT exam on Tuesday and now await my results in a few weeks’ time. I’ve also assisted with industry visits to companies in order for companies to meet me as an apprentice with NITAL, which has allowed me to gain a more well-rounded view of the apprenticeship process.